Privacy Policy 2018-04-25T19:28:21+00:00

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Trust Arrow (“TARR”) values your privacy and TARR desires to ensure your experience with TARR and all our websites and all our products, blogs, channels and social media are as satisfying and safe as possible. In that regard, we have established the following privacy policy to explain and describe what personal information TARR collects on this website and/or services, how TARR uses it and your options regarding information TARR may collect about you. By accepting this Privacy Policy, you expressly consent to the information handling practices described in this Policy.

Trust Arrow has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of customer information.

Trust Arrow assists consumers by providing consulting services to assist clients with their Federal Student Loans. Like filing a tax return, you can seek Federal Student Loan consulting services without professional assistance and without charge at Trust Arrow is Not Affiliated With or Endorsed By The U.S. Department of Education. 


Trust Arrow is responsible for maintaining and protecting customer information under its control.

Information We Collect

We collect personally identifiable information, which is information that directly identifies an individual, such as first and last name, email address, IP addresses or other online contact information, or telephone number.


The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

Limiting Collection

The customer information collected must be limited to those details necessary for the purposes identified by Trust Arrow Information must be collected by fair and lawful means.

Limiting Use, Disclosure, and Retention

Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.


Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information

Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.


Trust Arrow is required to make information available to customers concerning the policies and practices that apply to the management of their information.

Customer Access

Upon request, a customer shall be informed of the existence, use, and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information and may request that it be amended, if appropriate.


We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website, products, and services are all directed to people who are at least 18 years old or older.

Handling Customer Complaints and Suggestions

Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at Trust Arrow.

If you would like to unsubscribe, please call us at (855) 252-0290.

The contents of this site are not and should not be construed as legal advice. Any information you provide through this website or additional information you may be asked to provide during the consultation will be treated in the strictest of confidence in accordance with our Privacy Policy.